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SimplyCandid FAQ

Questions hosts and guests ask before an event

Practical answers about creating events, sharing upload links, running live slideshows, finding galleries, choosing plans, and getting help.

For hosts

Event setup, sharing links, slideshows, and post-event galleries.

How do I create an event?

Start from the host sign-in flow, create an event, and add the basic event details. Once the event exists, SimplyCandid gives you the guest upload link, QR code, live slideshow link, and gallery tools from the host dashboard.

How do guests find the upload page?

Each event has a simple event link and QR code. You can print the QR code, display it at the venue, share it by text or email, or show it on a screen so guests can join from their phones.

Can I run a live slideshow during the event?

Yes. Hosts can open the live slideshow link on a display, projector, or TV-connected device. Guest uploads can appear while the event is happening, and the host dashboard gives you controls for the event experience.

What happens after the event?

The event gallery keeps the uploaded photos organized after the event. Hosts can share gallery access with clients or guests and use the available download tools for event photos.

Is SimplyCandid useful for recurring events?

Yes. DJs, venues, schools, teams, and frequent hosts can create separate events for each occasion while keeping host tools, galleries, and slideshow access in one account.

For guests

Uploading photos, app requirements, visibility, and gallery access.

Do guests need to download an app?

No. Guests open the event link or scan the QR code in their phone browser and upload from there.

What can guests upload?

Guests can upload event photos from their phone through the event upload page. Upload availability and event access are controlled by the host.

Who can see uploaded photos?

Uploaded photos may be visible to the host and to people who have access to the event slideshow or gallery. The host controls how event links and gallery access are shared.

Do guests have to add their name?

If a name field is shown, it is used to help identify uploads in the event experience. The exact event settings and display choices are managed by the host.

Can guests access photos after the event?

That depends on the gallery access the host shares. If you are a guest looking for photos after an event, ask the event host for the gallery link or access instructions.

Billing, privacy, and support

Plan choices, guest access, content concerns, and where to get help.

Is guest access free?

Yes. Guests can join events, upload photos, and use the guest experience without paying SimplyCandid.

Which plan should a host choose?

A single-event pass is intended for one wedding, party, or private event. A recurring host plan is intended for DJs, venues, teams, and other hosts who run events regularly. The pricing page shows the current plan options.

How long are event photos available?

Availability can depend on the event, host settings, and account status. Hosts should download anything they need to keep and review the applicable terms for retention details.

What if an inappropriate photo is uploaded?

The host is responsible for managing their event experience and should remove or address content that should not be shown or shared. If there is a safety, privacy, or legal concern, contact support with the event details.

How does SimplyCandid handle privacy?

SimplyCandid is built for event photo collection, slideshows, galleries, and host tools. For details about data collection, event content, cookies, and privacy requests, review the Privacy Policy and Terms of Service.

How do I get help?

Hosts can use the in-app support flow when signed in. Guests should usually contact the event host first because the host controls event links, gallery access, and event-specific settings.

Ready to set up an event?

Create an event when you are ready, or compare current plans before choosing the right fit.